Training Workshops

FSEAP/IWS provides training and development for managers and work groups as part of a comprehensive workplace health strategy. Our workshops are designed to build skills and improve performance.

Some of our most popular sessions are described below.
See also Wellness Seminars , Tools for a Healthy Workplace .

Training workshops and seminars are organized in three categories:

• Working Better
• Managing Well
• Challenges@Work
• Lecture Series for Organizational Leaders

Working Better

These skill-building sessions are appropriate for employees and managers at all levels as part of a proactive healthy workplace strategy.

Dealing with People Under Pressure

This popular workshop examines the ways that different personality types react to stressful situations, suggests communication techniques to use during confrontations and teaches coping skills to help employees avoid lasting emotional damage.

Resolving Workplace Conflict

This workshop helps participants to gain an understanding of conflict, teaches anger management techniques and provides an opportunity to practice resolving workplace disputes.

Making a Choice: Surviving or Thriving on Workplace Change

This interactive workshop provides employees with a positive yet realistic look at what often happens when a workplace restructures and outlines five steps towards not only surviving, but thriving on on-going change.

The Resiliency Response

This session is designed to help employees build skills that will increase their effectiveness at work by improving their ability to overcome obstacles, to react positively to change and to handle stress well. Practical exercises help participants learn to apply concepts of appreciation/gratitude, savouring, flexible optimism, connecting beliefs and actions, "FLOW" and building positive emotion at work.

Others:

• Managing Me from To Do to Done
• Riding the Wave: Life Skills for Change (after workplace relocation)

Managing Well

These sessions are targeted to managers as part of manager development and a proactive healthy workplace strategy.

Building a Healthy Workplace: One Conversation At a Time

This highly participative workshop is an essential skill builder for managers. Participants will gain an understanding of the impact of stress, depression and mental illness on an employee's ability to work; about factors at work that contribute to employee stress and; why manager involvement in the support of employees and a healthy workplace is so important. Managers will learn specific things that they can do to have a positive impact on employee health and productivity including:

• How to keep yourself strong by managing stress
• How to identify and assess the warning signs of employee distress
• How and when to have a conversation with an at risk employee
• Techniques of constructive communication including preparation, structure and steps
• How to address anger and conflict during confrontations with employees, to avoid diagnosis of personal problems and tips to keep conversations focussed on performance
• What is psychological harassment and how to prevent it
• The manager's role in support of employees on STD/LTD and return to work

Case studies and role-plays offer participants an opportunity to apply the skills they've learned in the session.

Riding the Roller Coaster: Managing Through Transition

This workshop teaches managers how to assist their employees during a time of great disruption. Participants learn about the change process, about what makes a great place to work, what makes a great manager and how to apply the strategies to manage change. Managers learn techniques for managing stress while managing others.

Managing to Have Fun/Energizing Your Team

In this workshop, managers learn how to use fun and humour to create a positive work environment, reduce employee stress and improve team productivity.

Others:

• Lead the Way: the Way to Lead

Challenges @ Work

These sessions may be adapted for either employees or supervisors and managers.

Stay Alert: Substance Abuse Awareness@Work

This session builds employee awareness of the dangers of drug use and misuse encourages employees to make healthier lifestyle choices. Participants receive an overview of substance abuse issues including prevalence, impact on the workplace and society. They also learn about how drugs and alcohol affect judgement and motor skills and the physical damage that can result from substance abuse. Implications of recreational drug use are discussed along with the "hidden and hiding" nature of addictions, possible signs of abuse, types of treatment and the role of the EAP.

This session is part of our Addictions PLUS substance abuse program, one of the many Tools for a Healthy Workplace available through our Integrated Workplace Solutions line of products and services.

Be Alert: Managing Substance Abuse@Work

This interactive training session is a core skill development session for supervisors and managers and a must for the safety-sensitive workplace. The session begins with an overview of substance abuse and additions including impact on the workplace and associated social, safety and legal implications. Participants receive detailed instruction along with the Guide for Recognizing Symptoms of Drug & Alcohol Abuse @ Work handbook. The handbook includes essential references and tools such as an alcohol and drug primer, tip sheets, self assessments, and planning checklist. Managers learn about their vital role in ensuring the safety and health of all employees and why "ignoring is enabling." Through scenarios, discussions and role plays, participants gain confidence in applying alcohol and drug policy, including identification of risk, constructive confrontation, SAP assessment and reporting, and managing the return to work process.

This session is part of our Addictions PLUS substance abuse program, one of the many Tools for a Healthy Workplace available through our Integrated Workplace Solutions line of products and services.

Dealing with Depression and Anxiety in the Workplace

This session is designed to increase awareness of depression and depression-related illness and to decrease stigmas associated with getting help. Depression is defined including signs and symptoms, impact on the workplace, treatment options and first steps for getting well. For managers the session will focus on the manager's role in establishing a supportive culture, early identification, encouraging employees to seek help and respectful return-to-work.

See also our Depression PLUS program, one of our Tools for a Healthy Workplace.

Dealing with Anger, Violence and Harassment in the Workplace

This workshop defines aggressive and violent behaviours in the workplace and the negative impact on individuals and the organization. For employees, the session will focus on awareness. Managers will also learn how to recognize the warning signs of violence, to defuse anger and to control their own anger in conflict situations.

See also our Take10 Violence Prevention Program, one of our Tools for a Healthy Workplace.

Others:

• After Shock: Dealing with Vicarious Trauma in the Workplace
• Dealing with Grief in the Workplace
• Regrouping the Team After a Strike

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Lecture Series for Organizational Leaders

These lectures are designed for directors, executives, senior managers, human resources professionals and health and safety officers. Sessions may be adapted for workplace groups, trade groups or public conferences.

MISSION POSSIBLE: Creating an Engaged Workforce

A prime factor that identifies healthy workplaces is high employee engagement. Engaged employees feel a strong connection to their company. This enables them to put discretionary effort into their work in the form of extra effort and energy.

A key driver of engagement is whether a positive relationship exists between employee and their direct supervisor. The challenge for supervisors today is how to handle their own workload while at the same time developing positive relationships with each team member.

This informative session focuses on proven strategies to help managers develop high employee engagement in their work groups. Participants will:

• Understand the business case for the need to focus on employee engagement
• Increase self-awareness of Ei strengths and preferred style of communicating
• Learn strategies that research has shown to enhance employee engagement
• Examine a coaching process that facilitates productive conversations between supervisor and employee
• Develop an immediate action plan to implement one key strategy within 24 hours of returning to work

FROM VETS TO NETS: Managing the Multigenerational Workforce.

Silent, Boomer, Xer, Nexter...however you label them, the fact remains that for the first time in history, our workplace includes representatives from as many as four distinct generations. The generations differ in their perspectives on life and work, their career priorities and motivators, and their communication and leadership styles. What they have in common is the workplace, where they must come together to achieve the shared goals of their work.

With today's leadership mandate to engage the workforce, the challenge for managers of multigenerational teams is to find ways to connect with each generation, to strengthen their commitment, and to recognize and utilize their collective strengths to improve organizational performance.

The session explores practical approaches that managers can use to build positive relationships with workers and across teams.

The session will address:

• Understanding the characteristics of the four generations found in today's workforce;
• How to move from a one-size-fits-all approach to one that leverages the diverse talents of each generation to maximize productivity;
• How managers can develop positive relationships with their multigenerational workers;
• An introduction to a new tool designed to provide real-time support for managers, including practical situation-based problem solving, interpersonal skill development, and peer networking.

Psychological Safety in the Workplace

This important session for managers, HR and health and safety professionals outlines best practices for a safe and healthy workplace. Current workplace realities including hours of work, customer expectations, stress and disengagement are reviewed. Mental health concerns including stress, burnout and depression are discussed including their relationship to productivity, illness, disability and associated costs. Solutions for addressing the concerns at the individual and organizational level are introduced with a focus on the role and responsibilities of occupational health and safety.

Depression: Best Practices for Return-to-Work

This informative session targeted to human resources professionals begins with an overview of the symptoms, causes, prevalence, health implications and effective treatment of depression. Research is presented to illustrate the impact of depression on the organization including the costs of doing nothing and the cost reductions and productivity gains associated within effective treatment and return-to-work. Return-to-work models are outlined including guidelines for effective return-to-work and the role of the Employee Assistance Program.

See also our Depression PLUS program, one of our Tools for a Healthy Workplace.

Leadership: Impact on Employee Well-being

This session outlines the role of leadership in organizational health. Participants are encouraged to identify and build upon their strengths and successes as leaders to promote a positive, supportive work culture. Strategies are outlined for increasing employee engagement, creating high-performance teams and linking health issues to organizational goals.

Overcoming Workplace Negativity and Enhancing Team Functioning

This session is geared to human resource professionals and managers. It examines how organizational culture, management style, policies and procedures and the handling of the change process can contribute to a negative work environment that impedes team performance. Effective interventions to combat negativity at the individual, team and organizational levels are explored.

Others:

• From the Frying Pan into the Fire: Organizational Factors that Impact Employee Well-being
• Developing a Workplace Violence Prevention Program
• Maintaining Motivation Among Remaining Employees (after a layoff or restructuring)

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